Privacy Policy

Nanaimo Moss Removal & Window Cleaning

Effective Date: March 26th 2026


Nanaimo Moss Removal & Window Cleaning is committed to protecting the privacy of customers and website visitors. This Privacy Policy explains how information is collected, used, and protected when interacting with their services or website.


1. Information They Collect

They may collect personal information when customers:

  1. Request a quote or contact them through the website, phone, or email
  2. Book services such as moss removal, window cleaning, gutter cleaning, or exterior cleaning
  3. Submit forms or communicate directly

This information may include:

  • Name
  • Phone number
  • Email address
  • Property address
  • Details about requested services


2. How Information Is Used

The information collected is used to:

  1. Provide quotes and schedule services
  2. Communicate with customers about appointments or inquiries
  3. Deliver and improve their exterior cleaning services
  4. Send updates or follow-ups related to services
  5. Maintain internal records and customer history


3. Sharing of Information

They respect customer privacy and do not sell or rent personal information.

Information may only be shared:

  1. With trusted service providers or contractors assisting in business operations
  2. When required by law or legal processes
  3. To protect their rights, property, or safety


4. Website Data & Cookies

Their website may collect limited non-personal data such as:

  • Browser type
  • IP address
  • Pages visited

This information helps improve website performance and user experience. Cookies may be used to enhance browsing but can be disabled through browser settings.


5. Data Security

They take reasonable steps to protect personal information from unauthorized access, misuse, or disclosure. However, no method of online transmission is completely secure.


6. Third-Party Links

Their website may contain links to third-party websites. They are not responsible for the privacy practices or content of those external sites.


7. Customer Rights

Customers have the right to:

  1. Request access to their personal information
  2. Request corrections to inaccurate data
  3. Request deletion of their information where applicable

Requests can be made by contacting the company directly.


8. Retention of Information

They retain personal information only as long as necessary to:

  • Provide services
  • Meet legal or business obligations


9. Changes to This Policy

They may update this Privacy Policy from time to time. Any changes will be posted on their website with an updated effective date.


10. Contact Information

For questions about this Privacy Policy or how information is handled, customers can contact:

Nanaimo Moss Removal & Window Cleaning